FAQ
Ask any questions related to our services & products
What support and service package are available?
Support is included in any of our subscriptions! Additional service options may be available as needed. Reach out to learn more
Will my data and information be safe?
Absolutely. We take security, on both the ownership & tenant side, extremely serious. All remote access systems use state of the art security to keep your data safe.
What lock options do you offer?
Today, we offer 2 lock options -- a deadbolt, and a padlock. Our custom deadbolt easily attaches to existing door / track systems without any need for wiring (8 year estimated battery life). Our padlocks fit all existing latch systems, and are battery and wire free!
Do I need WiFi at my location?
Our locks and software do not require wifi connectivity to function, although we generally recommend a wifi network be available if possible for a better tenant experience!
Are the locks weatherproof?
Absolutely! Our NFC Padlocks are tested to withstand the toughest outdoor conditions, temperature changes, even dents and dings, and are IP68 waterproof.
How much does this all cost?
Remote management should be accessible to everyone. With that in mind, we've worked to create pricing that's accessible to owners without the burden of significant upfront costs. Reach out to us at info@lockstry.com for more information.
How can I learn more?
We'd love to show you a demo of the software, and can even come show you how it works at your site! Reach out today to info@lockstry.com or check out the demo link on our home page to get started.
